General Terms and Conditions

As a tourism organisation, we endeavour to guarantee our guests a pleasant, relaxed stay!

We gladly inform you about the region, events and the availability of rooms. We accept reservations both by telephone and electronically. Please note that we only act as an agent and that, therefore, the General T&Cs of the operator of your booked accommodation and/or service provider apply. These General T&Cs can be found on the website of the relevant provider or will be sent to you directly upon request.

Should a particular establishment not have any General Terms and Conditions of Business (private landlord, holiday apartments), the Austrian Hotel Contract Conditions apply.

Please see the adjacent PDF entitled “General Terms and Conditions for Group Travel and Information Travel Service” for information regarding duty of care, issues pertaining to liability and rights to withdraw from a contract which affect us as an agent.

Please don’t hesitate to contact us if you have questions – our team is looking forward to helping you!